FAQ

You're digging in and have a question. You're not alone! Here is a collection of answers to those questions our customers frequently ask.

16 articles in this collection
Written by Donna Litt and Sarah Bishop

Why does Playbooks show a loading sign forever?

How do I get Playbooks to stop loading? How do I clear my application cache?

Written by Sarah Bishop
Updated over a week ago

How do I change my profile picture?

In the past, your profile picture in Kiite was automatically populated. Now there is a way to manually assign an avatar!

Written by Donna Litt
Updated over a week ago

How To Set Featured Playbooks

Customize your homepage with featured playbooks- they appear on the first page your users see when they login

Written by Donna Litt
Updated over a week ago

How do I export or PDF a Playbook?

Written by Donna Litt
Updated over a week ago

How do I invite a new user to a workspace?

Written by Donna Litt
Updated over a week ago

How do I change my profile picture?

Written by Donna Litt
Updated over a week ago

How do I copy my playbook to a different workspace?

Duplicate your playbooks into another workspace

Written by Donna Litt
Updated over a week ago

How do I search my playbooks and cards in Slack?

Use these shortcut commands to search your playbooks, cards, and resources right within Slack!

Written by Donna Litt
Updated over a week ago

I can't login! How do I reset my password?

You've visited https://playbooks.kiite.ai/login and tried to login but you can't

Written by Donna Litt
Updated over a week ago

How do I remove a user from my workspace?

I want to delete a user from my workspace, how do I do it?

Written by Donna Litt
Updated over a week ago

Can I bulk invite users?

Written by Donna Litt
Updated over a week ago

Scrolling left to right, or up and down, inside my Playbook isn't working

How do I scroll from side to side in a Playbook?

Written by Donna Litt
Updated over a week ago

Live search results aren't appearing

You're adding cards to a playbook and using the drawer to search cards, but results aren't appearing and search isn't working. Why?

Written by Donna Litt
Updated over a week ago

Changes to my card aren't appearing on my card Snippet

You've just made changes to your card and saved them, and they're not appearing when you view your card on your playbook. Why?

Written by Donna Litt
Updated over a week ago

How do I embed Google Slides in a card?

Click through slide decks right inside of a card

Written by Donna Litt
Updated over a week ago

Why can't I move cards between columns?

I'm dragging a card to another column but it won't stick in the new column. Why?

Written by Donna Litt
Updated over a week ago